You can expect to treated with respect, understanding, patience and dignity.

You can expect confidentiality. 

You can expect to be in a physically and emotionally safe environment.

Our staff and volunteers work for Vestiaire St-Joseph because they understand how valuable it is to help others and our community as a whole.

Our staff and volunteers are good people.

Abuse or harassment of staff, clients or customers will not be tolerated. We treat others how we would want to be treated.

Practice empathy. 

Practice compassion.

Be friendly

Be helpful. 

Listen to others.

Overcome prejudice in all forms.

Food Banks Canada and our network of Provincial Associations and Affiliate Food Banks will:

1. Provide food and other assistance to those needing help regardless of race, national or ethnic origin, citizenship, colour, religion, sex, sexual orientation, income source, age or mental or physical ability.

2. Treat all those who access services with the utmost dignity and respect.

3. Implement best practices in the proper and safe storage and handling of food.

4. Respect the privacy of those served and will maintain the confidentiality of personal information.

5. Not sell donated food.

6. Acquire and share food in a spirit of cooperation with other food banks and food programs.

7. Strive to make the public aware of the existence of hunger, and of the factors that contribute to it.

8. Recognize that food banks are not a viable long-term response to hunger and devote part of their activities to reducing the need for food assistance.

9. Represent accurately, honestly, and completely their respective mission and activities to the larger community.

We ask that you have your Medicare card and, proof of address.

First time or emergency clients will not be declined. If you do not have this information on hand for your first visit, we request that you gather these documents for your next appointment.

Vestiaire St-Joseph is here to help.